Shipping Policy

Last updated: August 24, 2026

Canati Tripods is a brand operated by Muley Maniacs. This Shipping Policy explains how orders placed through CanatiTripods.com are processed, shipped, and delivered.

Order Processing

Orders are generally processed as quickly as possible after payment has been successfully completed.

Processing time is separate from shipping transit time.

Orders placed on weekends or holidays may begin processing on the next business day.

If an item is listed as a preorder or backorder, the estimated shipping timeframe shown on the product page or provided at the time of purchase will apply.

If there is an unexpected delay with your order, we will make reasonable efforts to contact you using the information provided with your order.

Shipping Destinations

We currently ship to eligible addresses in the United States, Canada, and Mexico.

Available shipping options may vary depending on the destination, product, package size, and carrier availability.

If shipping is not available to your address, the checkout process will generally prevent the order from being completed.

U.S. Shipping

Canati Tripods offers free USPS Ground Advantage shipping on eligible U.S. orders. Customers may choose an available upgraded or expedited shipping method at checkout for an additional charge.

Any available expedited or special shipping options may carry an additional charge. Applicable charges will be displayed at checkout before the order is completed.

International Shipping

Orders shipped to Canada or Mexico may be subject to shipping charges depending on the destination, product, weight, and shipping method.

Any shipping charges collected by Canati Tripods will be displayed during checkout before you complete your purchase.

International customers may also be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not controlled by Canati Tripods and, unless otherwise stated, are the customer's responsibility.

Delivery Times

Estimated delivery dates and transit times are provided as estimates only.

Most in-stock orders are processed and shipped within 1–2 business days. After shipment, orders within the United States typically arrive within 3–7 business days. Delivery times are estimates and may vary depending on the carrier, destination, weather, holidays, or other circumstances outside our control.

Actual delivery times may vary due to:

• Carrier delays

• Weather

• Holidays

• Remote delivery locations

• Customs processing

• High shipping volumes

• Events outside our reasonable control

We cannot guarantee a specific delivery date unless expressly stated otherwise.

Tracking Information

When tracking information is available, it will generally be sent to the email address or phone number provided with your order after the shipment has been prepared.

Please allow time for the carrier's tracking system to update after receiving your tracking number.

Preorders and Backorders

Certain products may occasionally be available for preorder or backorder.

When purchasing one of these products, the product page will identify the item as a preorder, backorder, or otherwise subject to delayed fulfillment when applicable.

Estimated shipping dates for preorder and backordered products are estimates and may change due to manufacturing, freight, customs, or other circumstances outside our control.

If a significant delay occurs, we will make reasonable efforts to provide updated information.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, contact us as soon as possible at info@muleymaniacs.com.

We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made once an order has entered fulfillment or been transferred to the carrier.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Lost Packages

If your tracking information shows unusual delays or you believe your package may be lost, please contact us at info@muleymaniacs.com.

We will work with you and the shipping carrier to investigate the shipment.

A package is not automatically considered lost simply because a carrier experiences a delay.

Damaged Shipments

Please inspect your order when it arrives.

If a product arrives damaged, contact us as soon as possible at:

info@muleymaniacs.com

Please include:

• Your name

• Order number

• A description of the damage

• Photographs of the product and packaging when possible

We will review the issue and work with you on an appropriate resolution.

Returns

Return shipping is governed by our Refund & Return Policy.

For standard customer-requested returns, customers are responsible for arranging and paying for their own return shipping.

Please do not send an item back without first contacting us and receiving return instructions.

Contact Us

For questions regarding shipping, delivery, tracking, or your order, contact:

Canati Tripods
A brand operated by Muley Maniacs

Email: info@muleymaniacs.com
Phone: (855) 874-4889
Website: CanatiTripods.com